Effective date: This policy was last updated on March 10, 2010.
At Thermo Fisher, we take your privacy seriously. In general, you can visit Thermo Fisher on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your relationship with Thermo Fisher.
Within the Thermo Fisher web site, you can order products or services, make requests, and register to receive materials. The types of personal information collected at these pages are name, contact and billing information (including shipping address and end-user), transaction, and credit card information.
In order to tailor our subsequent communications to you and continuously improve our products and services, we may also ask you to voluntarily provide us with information regarding the analytical instrumentation in your laboratory, industry, experience with our products, and contact preferences.
Thermo Fisher uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on services and benefits, and to personalize our web site for you. Credit card numbers are used only for payment processing and are not retained for other purposes
From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the option of receiving such direct marketing or market research contact.
Thermo Fisher will not use or share the personally identifiable information provided to us online in ways unrelated to the uses described above. Thermo Fisher will make every effort to apply local country laws and policies where they differ from those in the U.S., if any.
Thermo Fisher is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. For example. we use encryption when collecting or transferring sensitive data such as credit card information.